This page explains how to request deletion of your SmartBahi account (com.smartbahi.app) and all data linked to it. You can request deletion here even if you have already uninstalled the app.
Deletion is permanent and cannot be undone. If you want to keep your records, open the app and use Settings → Backup & Restore before you send the request.
What gets deleted
When your request is completed, we permanently delete:
- Your profile and business details
- All customers and suppliers you added
- All transactions, credit/debit entries and payment history
- All bills and products
- Your mobile number and login details
- Your account itself
What happens, and when
When we process your request, your account and all the data listed above are removed from SmartBahi straight away — you will no longer be able to sign in, and your records are gone from our live systems.
We then keep a single backup copy for 30 days, for one reason only: so that a deletion made in error can be reversed if you ask us to. That copy is not used for anything else. After 30 days it is permanently and automatically erased and cannot be recovered by you or by us.
So: your data is gone from SmartBahi immediately, and gone completely within 30 days.
How to request deletion
Option 1 — From inside the app
Open SmartBahi → Settings → Delete Account → Request Account Deletion.
Option 2 — By email
Email us from any address and include the mobile number registered to your SmartBahi account — we need it to identify which account to delete.
Write to Info@arthonix.com with the subject “Account Deletion Request — SmartBahi”.
How long it takes
We confirm your request by email, and action it within 30 days of receiving it. We email you again once your account and data have been removed. The 30-day backup window described above then begins, after which the last copy is erased automatically.
Questions
Arthonix Technology LLP
Email: Info@arthonix.com
Address: Kharar, Punjab, India
See also our Privacy Policy and Terms & Conditions.